Left holding the voucher and not happy...
I don't understand how the company (BBZ) could offer more vouchers than they can back up? Dont' they have a bonded amount or some legitimate way that something like this is carried out? Also the furnature store that gave me my usless voucher did not call me to try and explain what had happened with BBZ so I will not go there again, Ashley or Tenpenny furnature! Even if they felt they did not have a responsibility, I think they did! They offered the vouchers, and I bought the furnature based on the grocery money "THEY SAID" I would get back. It's not just the money either it is also the time and effort that was put in to secure payment on the vouchers. It is also the fact that we spent our money at a particular store per the guidelines to get reimbursed.
Shame on Tenpenny, and Ashley furnature for not treating me like a customer that they would ever want back in their store. If I were running the store I would have called every customer that recd the vouchers and at least let them know I was concenred, and unhappy about the end result. To stick your head in the sand is not how to do it guys!
Gregg R.
Pinckney MI
