Thank god for the person that posted this number [protected] i got a live rep instantly she did not pressure me to buy anything else she was very polite even though i was a little upset, i was being charger 29 dollars for a subscription i canceled in 2005 it is now 2009 she said it will be refunded in 1 to 2 business days. FYE had no right to hand my cc# to this company without my permission than god they are out of business