I know how frustrating it can be to deal with this guy, but don't get sucked into his endless BS and excuses (they are just stall tactics. Take action.
A. Contact the Better Business Bureau.
http://www.bbb.org/us/
B. If the issue remains unresolved sue
him in civil court.
C. Contact the Attorney General of Ohio
http://www.ohioattorneygeneral.gov/
and file a complaint.
they are very helpful and there to help.
D. Be vocal, do let others fall victim.
