I have been charged twice - both on my AmEx card and a debit from my checking account - for Smoking Everywhere products I didn't order or receive. When I did order, I didn't receive the products, but that must be where they got my debit and credit card numbers. I called today and told them I want a refund and that I intend to contact the Office of the State Attorney General and the Better Business Bureau. This outfit should be shut down for dishonest business practices - theft. I was told by "customer service" that I was signed up for auto-refill, which I'm not. First, I never signed up for it and, second, I never received cartridges. I am not going to be one of their victims. They have picked the wrong person to scam.