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Mariel

London, GB
Registration date: Dec 17, 2009
0 helpful votes

Mariel’s comments

2 out of 3 pairs of shoes I bought at Dune this year had failre and I had to return them. Unfortunately it means travelling back and forth and wasting my time. Apparently Dune is reputable brand ! Am I so bad luck then ? This week I was looking for the winter boots and visited almost every single Dune shop in London.Everywhere I felt discomfort with the customer service insisting me to buy a pair which I tried on but in the end I did not feel comfotable in. On the other hand, in the first shop I visited, when I found the model I liked which was displayed only in brown and I asked for the black version, the shop assistant tried to convince me that the black model had sold out and I would not get it anywhere.There are only brown left (apparently she checked the stock online) . Later on, I found these boots in black in any other shop I visited. I don't know why I come back every time to Dune.. It's reaaly hard to find a good quality pair of shoes nowadays. The quality of shoes in general in all these so called reputable high street footwear shops (Dune, Aldo) is so poor !They are not cheap and they are just crap . You just pay for the label on the shoe . And the shop assistants are sometimes so pushing as well (especially in DUne) . They make me feel very uncomfortable.