Hi Jerry I am going through the exact same thing with this company. It has been a TOTAL NIGHTMARE from the start. They charged my account $92.37 even before I received the trial product. Then as soon as I received the product, I immediatelt shipped it back via USPS Priority with delivery confirmation (so they wouldn't be able to claim they didn't get it). And that was October 27th. As of this day I have yet to receive my full credit in which they claim was credited to my account on Nov 5th. Everytime I call to check the status of my refund they give me some stalling answer: Give it a couple of days, have your bank to give us a call back, we will have our refund department to look into it, allow us 30 days from the date of the refund...blah, blah, blah. This is absolutely ridiculous. I would like to know what other recourse am I able to take at this point. It didn't take them any time to take my money but taking forever to get it back. Please give me feedback or suggestions if anyone has any...
