I recently left Wal-Mart vision center to give value vision a try. I had been getting my contacts and glasses through Wal-Mart for over ten years, but I moved in 2006 and when it came time for my next eye checkup, I decided to try Value Vision, because they claimed they could beat Wal-Mart and provided better customer support. Well, my verdict is that I should have stayed with Wal-Mart. The Dr. I've been seeing has diagnosed me with an astigmatism and the contacts cost $125 per box. That's $500 a year for contacts, $110 for the eye exam, and $85 for replacement lenses for my existing frames. To add insult to injury, Value Vision tried to sell me on their 20/20+ club, which costs $29.95. This pkg. advertises that your membership entitles you to 25% off contact lenses, among other other benefits. Just before I took them up on the offer (which would have saved me $125 on just the contacts) the contact lens customer rep told me that the 25% off was 25% off, up to a max of $30. Some discount, huh? There is nothing in the advertisement that says the discount max is $30. I am just wondering who to take this complaint to who has the authority to make them stop deing deceitful in their advertising. Does anyone know? If so, email me at jwowen@hotmail.com. Thanks.
