Bella Clear is a SCAM!
I had received a phone call from a company stating that they were with Mastercard and they told me that I would receive a gas card and a vacation offer sent to me for being a loyal customer. The guy had my Mastercard # but stated that my card would not be charged, I never gave him my #. He stated that they would send a packet to me but would only charge my account if I called the 800 # to activate it. I never received anything in the mail.
I had a few charges on my bank account and one was from Bella Clear for a total of $73.87. There was one from MHP Med Health Plus for $62.67. I had 2 charges for $1.00 each from Leisure Time and Discount Savings Plan.
I called Bella Clear and spoke to a customer service rep that stated that I agreed to receive this product over the phone with the company that offered the gas card. I informed him that I never auth this and never received it. I told him to refund this money back to my account and he told me that I would have to return the product in order to get a refund. I asked him how I was suppose to return a product that I NEVER received. He gave me a tracking # from the post office. I asked to speak with a supervisor and he told me that he would have someone call me back but they would tell me the same thing.
On Saturday morning I received a phone call at 6:40 am from this company claiming to be Mastercard stating that he had a returned package and wanted to verify my address. He started reading off the address and then paused, he then stated 'Oh, you live in California, its only 6:30 am there...Ooops'...click. So now this guy has something returned to him that I am being charged for and he didnt get my correct address to send it back out. I was asleep when he called so I barely remembered the call until I called Bella Clear today.
I had received a phone call from a company stating that they were with mastercard and they told me that I would receive a gas card and a vacation offer sent to me for being a loyal customer. the guy had my mastercard # but stated that my card would not be charged, I never gave him my #. he stated that they would send a packet to me but would only charge my account if I called the 800 # to activate it. I never received anything in the mail.
I had a few charges on my bank account and one was from bella clear for a total of $73.87. there was one from mhp med health plus for $62.67. I had 2 charges for $1.00 each from leisure time and discount savings plan.
I called bella clear and spoke to a customer service rep that stated that I agreed to receive this product over the phone with the company that offered the gas card. I informed him that I never auth this and never received it. I told him to refund this money back to my account and he told me that I would have to return the product in order to get a refund. I asked him how I was suppose to return a product that I never received. he gave me a tracking # from the post office. I asked to speak with a supervisor and he told me that he would have someone call me back but they would tell me the same thing.
On saturday morning I received a phone call at 6:40 am from this company claiming to be mastercard stating that he had a returned package and wanted to verify my address. he started reading off the address and then paused, he then stated 'oh, you live in california, its only 6:30 am there... ooops'... click. so now this guy has something returned to him that I am being charged for and he didnt get my correct address to send it back out. I was asleep when he called so I barely remembered the call until I called bella clear today.
I called mastercard and asked about this offer and who I need to complain to about this and the lady stated that mastercard doesnt call out to anyone with offers and their offers are only online.
