Thugs! first I was told that I would not be charged for 30 days after my initial "supply", but was charged within in five days, then when I said I was returning the "product" because I hadn't used it I was given a laundry list of steps that I had to complete or not get my refund. one I had to put my order number on the front of the package — an order number that was not the same as I was originally told. when I asked the fellow why he acted like I made up the original order number. like I would just pull numbers out of the sky for the heck of it! I had to insure the package, I had to get a tracking number and in case i'm stupid — "always address the package to the correct address." I asked for their email address that I could correspond directly with and the fellow on the phone very condescending said it would be in the emails he just sent. it was not! the email correspondence came with no return address. then to top it off three days later i've been charged again — double — so now within the 30 day period i've been charged three times for something that was supposed to be free except for shipping. keep away from this scam.. I wish I had! hate thieves — buyer beware! same thing two different company names. yeah they pretend you can cancel but until you cancel the card they have on you forget about it! plus they are far more expensive than a real dentist! I received my initial order on october 14th, today is only november 3rd i'd say to have three more charges within two weeks is unbelievable, and the only reason I know about this latest double charge is because I checked my bank statement this morning so I could pay my rent! hell has a special place for those behind such operations!