Their website consististnaly claims that im so many days overdue when I login to make payments. I have tried to talk with the people that call me as well as calling them via their 800 number becuase of some qeustions I had regaurding some fee's on my account and wanted to also notify them I would be making a late payment. They never can explain any fee's in qeustion and this particular time they told me that I was 45+ days overdue and they were going to notify the credit reporting agencies of this at the end of the month. I wanted to arrange for payment to be pain a few days after this end of month date they had cited and was told that their computer system did not allow them ANY means to update my account with this information. Keep in mind I was notifying them out of courtesy, and they basiclly told me that since they cant even update my account and all they were able to do was process payments that even though I was letting them know about my late payment I should just "Pretend this call never happened since they had no way of updating my account status at all unless I made a payment of any amount right then and there." My last payment was for 300+ the standard amount I usually pay and I have their website records showing it was posted on 9/30/2009 yet when I login to their website it displays that my account is past due for 45+ days. Surely their is a means for a class action lawsuit based on their shady practice. Lets not even get into the banking fraud that I beleive occured between the dealer and the finance company when I purchased my car, but then they sell out the original finance company that wrote the loan. I suspect they get dealers to use them over other creditors via incentives, gifts and kickbacks and then the original finance company after a year or so gets purchased by the larger holdings company. THIS IS ORGANIZED CRIME and not to mention a whole list of other violations, but since I don't have supeiona power as a freaking consumer I have no way of even attempting to do the job that our state attourney general should be and was elected to do... contact me if you wish to get details of my situation. brokendash @ gmail.com
