this story is the saddest i have heard so far. how could a company that has to deal with children s education be so horrible and un-compassionate? I also am a victim of this tragedy of a company. They only shipped out half my order and stated i would receive the other half a week later... however that was not the case. One month later and still only half the school books. I have done everything in my power to reach a human being to assist me with this issue however the only person that i have gotten a hold of actually cursed me out in an email. During a phone call with another representative i was told i should not be home schooling my children if i was this stupid! they also hung up on me. The representatives have told me i signed for both packages however they would not give me a delivery conformation number that i can take to the post office to verify who if anyone picked up the alleged package. I wish there was a better way to warn the next victim of this company so they will not fall into this category. I have wrote to Online BBB and also the BBB in New York to complain about this horrible company. I gave them my emails and information of proof. Hopefully they will take action against this company and at least get rid of the bad apples that are ruining this company. Here is a copy past of the letter of reply i got from this company. Please forgive the foul language as it is a copy paste.
Re: Homeschool Stockroom - Customer Feedback Form Confirmation
From: ** Marcy Kates - Homeschool Stockroom ** (marcy.kates@homeschoolstockroom.com)
You may not know this sender.Mark as safe|Mark as junk
Sent: Fri 10/16/09 1:24 AM
To: --------------------@hotmail.com
YOU ARE ABOUT THE BIGGEST IGNORANT ### OF A CUSTOMER WHO HAS EVER SHOPPEDWITH US! YOU SHOULD NOT B HOMESCHOOLING IF YOU CAN ###ING READ!
