I agree totally with the above & numerous complaints against this company. My unpleasant experienced occurred this morning at 8:20 am. I have no account or debt with this company but they are calling my house for someone who no longer lives there. I inform the lady of who I was speaking to and she began to yell about why she wasn’t told this a month ago. I explained to her that I had never spoken to her so I'm not sure what she is talking about. She continued to yell & hang up on me. I called back and spoke to a man this time asking for the contact information of who I would send a written complaint to. He then proceeds with asking me my account information, I inform him I do not have an account I just want the information to file a formal complaint. He then proceeds to get nasty and say you just want to get people in trouble and you don't know your phone #. I told him my home # is not the issue & why was he refusing to give me the information I requested. He then stated he would forward me to the supervisor. I then speak to the supervisor "Frank" who in turn begins to yell because I do not have any contact information for the person they were calling for and he tells me prior to hanging up never to call them. Mind you the whole time I was repeatedly saying I have no business with your company & all I am looking for is contact information in order to file a formal complaint. This is the 2nd person I spoke to and they refused to provide me with information I have a right to. I then call back and dial "0" to speak to the operator to my dismay was very pleasant & helpful. She provided me with the contact information to file my complaint and asked that I speak to another supervisor regarding my experience. I was transferred to Mr. Anterline (however you spell it) and he listen to me as I explained my horrible experience with 3 of his staff and how I was outraged by their horrible attitudes & refusal to provide me with information to file a complaint. He then starts to get smart because he asked a question which was not clear (to be honest I don't think these people over there have any common sense or intelligent enough to comprehend anything) which I pointed out to him. The funny thing is that they want to dish out smart remarks but when you give it right back to them they get their panties all twisted and start yelling & bullying you. The only thing is I will get just as dirty with them I do not have to tolerate any of their behavior and/or harassment. In my conversation with this supervisor I asked that my phone # be removed & have his dumb ### operations/collectors whatever they call themselves to stop calling my home. I have since called back & spoke to Richard Crane who has confirmed that my # has been removed from their system. I am still going to pursue my compliant to all agencies I am able to because their treatment of people is disgusting & unacceptable. We are human beings just like them and being we are in unfortunate situation that causes people to be behind or owe money does not give them the right to yell, harass or bully anyone. They deserve to loose their right to do business and I will try my nest to ensure that.
