I agree completely regarding the credit portion. WAMU said the same thing to us and when I checked our credit on line it said we were delinquent on our account as well. My husband called and they sent us a letter within a week apologizing. You have to keep calling them and bugging them that is what I did. I refused to pay an attorney to due battle with the mortgage lender. My husband had been layed off. I told them that they could choose to help or they could have the house back, because I didn't need more stress than I already had.