I just filed a complaint against this company with the BBB.
The Better Business Bureau has five addresses on file for this company. Thanks to this post, I was able to narrow down a company name. BBB uses PEEL.
I've had almost all of the complaints listed in this post. Namely, the company violated their own service agreement by overbilling and refusing to honor money-back guarantees. To get to that point, I encountered several levels of rude sales assistants, one of whom just hung up on me.
The product was absolutely awful. Nothing like the advertised product, unless old, musty coffee is your idea of premium coffee.
