NFCU has lost it's ability to identify with it's members based on software that they use to increase their business.( From what I have found online look for SPSS? Nucleus Research awards to NFCU). I deposited a large check over a week ago, I asked for funds from the check for a new vehicle, and was denied due to the issuing banks response of the check not clearing. I suffered a layoff a year ago, after that i rode a motorcycle (best on gas) 110 miles round trip to work in a bar as a cook/bouncer with no phone or other niceties, I lost everything except gas and food in my stomach as I was only making $7 per hour. I killed my bike, and the car I earned through loading 8 tons of scrap metal by hand, is also in bad shape. I explained to them my problem, and as the check was from a reputable source, and reputable company with documents to back it up it's still no!, and no answer to where that check is now, they keep telling my they sent my check to the Federal Reserve. I now have a 10 mile walk to work at my new job, and have to ask for use of my company truck, (not for personal use). I told them of this and the response was "I'm sorry, but you knew about the wait, and we will not help you". Originally when I deposited the check, (after a 2.5 hour ride one way) I told the branch manager of my situation, and she told me to cash the check at a pawn shop, .. the check was for $20, 000+. You tell me now what you think of an institution like this.
