We are customer support for Auction Listing Employment Agency. Our records show that this customer has been refunded as of 2/19/2010 upon receipt of our merchandise. Additionally, a separate purchase was refunded on 1/19/2010 prior to this post. If there are any outstanding issues that we have not been made aware of, please do not hesitate to contact us for a resolution. We are available by phone or email at [protected] or support@homejobplacement.org to meet your needs.
Thank You,
Customer Support
This program is not for everyone. By all means, if you are not interested in signing up with this program, don't sign up. Additionally, because our program is not a scam and we stand behind our product, we provide a 90 day refund policy so that even after signing up, if an individual deems it not to be what they are looking for, they can be refunded their purchase.
We apologize if you are unhappy with the program. In order to be refunded you will need to return the binder sent out to you. If you are not getting through to customer support right away, this is due to us handling other phone calls. We are happy to resolve your issue and urge you to remain holding so that we may assist you.
Thank You,
Customer Support
Our current hold time is less than 3 minutes for all calls received. You should not be holding for anywhere near 30 minutes. If there is truly an issue that needs to be resolved, please be patient enough to hold, if necessary, for a support representative to take your call.
Thank You,
Customer Service
We are trying to determine the request above, by Pavels. We will send a private message to find out what you need and how to handle what it is that you are requesting. We apologize, but the message is unclear.
Thank You,
Customer Support
We are customer support for Home Job Placement and we are here to help. We will privately message both parties above using this forum. Without a transaction ID#, or email, we can not check our data base for a purchase. If any funds were collected from you and you have documentation we will certainly refund your charge. Rest assured that we will handle any issue that you have once it is brought to our attention. We do not want anyone to feel as though they have been taken, or that their money has gone down the drain. We can be reached directly at [protected] or support@homejobplacement.org to meet your needs.
Thank You,
Customer Support
We are customer support for Auction Listing Employment Agency. The post above does not reflect our program. Our web site states that you could make $5.00 per listing, but further explains that the $5.00 is not guaranteed. Your actual profit could be less than, or far more than $5.00. What you make is dependent on what price you attach to your item. Additionally, there is no $5.00 charge to you for listing an item through our site. Perhaps this is being confused with fees to list items on ebay.
We do not refuse to refund any customer that has purchased our program and requests a refund within the allotted 90 day window. If you have purchased this program, but wait longer than 90 days to start listing, unfortunately you will not be eligible for a refund. We apologize for any inconvenience this may cause, as it is not our intention to be difficult. We pride ourselves on having a fair refund policy and 3 months allows ample time to review our program.
Thank You,
Customer Support
We have sent a message to the above commenter using this site. We apologize if you are unhappy with your purchase. If you are experiencing log in issues, and would like to have them resolved our support staff is happy to take care of this for you. However, if you are simply wanting to cancel at this time, you will need to return the materials shipped out to you. If you are calling from outside of the U.S., this may be why you are having difficulty reaching us at [protected]. You may also email us for assistance to support@homejobplacement.org and we will assist you.
Thank You,
Customer Support
We have done two things to contact JonnyRolo. We sent an outgoing message on this forum after receiving one message. There has been no reply back to us. We also sent an email message to jonnyrollings@hotmail.com from our email support system with instructions to return the binder sent out so that a refund can be issued. Today, 3/25/2010 we got an email advising us that the product has been shipped back by the customer. From here, our shipping department will check the package in, and a refund will be issued. We will send a confirmation email to the customer (JonnyRolo) with this information as well.
Thank You,
Customer Support
We are customer support for Home Job Placement. If you would like a refund, simply contact our support staff as mentioned in our email to you posted above. The number to reach us is [protected], or [protected] if dialing internationally. You attempted 3 separate transactions, as referenced above as well, to give you the total amount that you paid. We provide a 90 day refund window on your purchase.
Thank You,
Customer Support
We are following up our previous post to ensure that any outstanding issues / questions have been addressed. Please refer to our first post for contact information as needed.
Thank You,
Customer Support
We are customer support for Home Job Placement. The person who posted this comment signed up for Home Job Placement on 3/24/2010. This comment was posted the same day. Upon purchase of our program our shipping department processes your order. Your materials will be received shortly. However, digital access is made available to you right away. Perhaps there was some type of misunderstanding. If you have questions or need assistance with logging in to the program we can be reached at [protected] M-F 9-9 and Sat. 10-5 EST.
Thank You,
Customer Support
The support number provided above is routed to a call center that handles phone calls for multiple companies/programs. The employees referenced above have not admitted to any fraudulent advertising claims made by anyone. The terms and conditions printed on the web site clarify any and all claims made on our site. We also abide by all governing laws as they pertain to marketing our program online. Again, if our program has been purchased, and is believed not to be what was advertised and a customer no longer wants to continue with Home Job Placement, we are happy to refund their purchase within the 90 day policy that we have in place.
Thank You,
Customer Support
We are following up our last post to ensure that the issue posted has been taken care of. This customer has not been scammed, or ripped off. As always, we will do whatever is necessary to resolve this and any customer issue. We operate completely within the guidelines and laws set forth to govern our industry. If we did not operate in a legitimate way, we would not be permitted to be in business. Our BBB record indicates that our complaints have been resolved.
We can be reached by phone at [protected]-[protected] if calling outside of the U.S.) to assist with any questions that you may have.
Thank You,
Customer Support
We have sent a private message to 'gwa gwa' to follow up on the status of his/her refund. If materials were returned, by all means, a refund will be issued.
Thank You,
Customer Support
The above customer has been emailed the information requested. We sent a private message using this forum, as well as our own email system to communicate the information needed. We will be following up to ensure that this customer has been taken care of.
Thank You,
Customer Support
This customer has already received the information requested. We have sent a private message with the information needed using this sites messaging service, as well as a separate email from our database to 'jdoherty@barryplant.com.au.' This information was emailed prior to this post? As a precaution, we will send the email again. I'd recommend checking any/all spam or junk folders you may have for the email sent to you with this information. We will also send a 2nd message using this site.
Thank You,
Customer Support
It occurred to us that perhaps you are not familiar with the message component of this website. If you click on the word 'Incoming' on the right hand side of the page under the Messages category you can view all messages sent to you. You will see (2) from Customer Support addressing your question.
Thank You,
Customer Support
We apologize for how you feel. Without an email address or receipt number to locate your purchase we can not look into your issue to ensure it is resolved. You are able to message other individuals that have posted to this site. Perhaps you can message the customer above to confirm the validity of the information contained in our post. Again, if you were interested in having your individual issue resolved, per our first post you could have provided the information necessary to obtain your refund. We are still willing to assist you, but need your cooperation to. Whereas your financial institution may take up to 30 days to process your refund, 7-10 business is the turn around time for a refund directly from Home Job Placement.
Thank You,
Customer Support
If you would provide the email address that you would like to unsubscribe, we will remove you from our list. The refund process for our program is not difficult. You can request your refund by phone at [protected]. You will need to return any materials shipped out per your order to receive your purchase price back. We honor our refund policy 100% of the time.
Thank You,
Customer Support
I apologize for the trouble you have had. To start, I want to clarify the cost of the program and the shipping cost. You would have been billed the cost for the program and the shipping and handling charge to ship your guide to Australia. We have learned that not all agents answering our emails are aware that they should process any refund request received via email. In the past customers have needed to call us for a refund, as the systems needed to issue a refund were not available to agents only responding to emails. This has since been rectified and all agents now have access. Please request your refund by email again, if you choose, or if you provide your email address I can look up your purchase and refund you right away.
Thanks,
Customer Care
Ms. David, we have refunded your purchase . We found your email and took care of it. We apologize for the delay in processing your request.
