Note that I did not note the transaction id and did not capture any photos
When the transaction amount has been transferred from my HBL bank, I have already sent my bank statement
You can check the bank statement dated 09-07-2022. Out of a total of 03 transactions, out of which 02 transaction amounts you added to my 1xbet account, you also have check your system and my bank statement reconciled,
id [protected]
I am new to this website. I know that you have to check in your system how many times the amount has been added in My id and other statements have also been checked.
It is your job to rectify this error.
You can check all through your system, how many times the amount has been added to my id and how many times the amount from my account has been transferred to your agent's account.
please resolved that matter
i already sent many times mails to concerned staff, but did not right response
they said provide us Deposit id and photo, you can't rectify the error, I think you can check in my bank statement and your own system,
i think you understand my question
best regrds
shahid Mahmood
I got a message from the HBL Helpline,When I transferred the amount to the agent's account,in this have exsact time and date,Can you check if in this time amd date there is any amount add in my 1bet accoumt, i share you message which received HBL helpline
An amount of PKR 4000.00 has been transferred from your HBL account # 007xxxxxxx6101 to MUHAMMAD AZAM BUGHIO Meezan Bank Limited account # 997xxxxxxx0249 through HBL Digital Banking on [protected]:54:20.
Dear sir
i hope you will be fine, my depsition not add 1xbet account, i submitted Bank statement bank deposit slip to your concern staff , This is the second time I have submitted this complaint to you, I deposited Rs 4000 to mention agent account, but still does not add in my 1xbet account, please check and resolved as soon as possible,
My id [protected]
Name shahid
Regrds
Dear sir
Please resolve the issue,
My id [protected]
i submitted bank depost slip and bank statement, please check the statemnt of agent, of mention date 09-07-2022
also check you 1x bet system, how the amount add in my 1xbet account of that date,How much longer do I have to wait?
Please train your staff on how to treat the client,And strengthen the security of your system,Make the system so that the deceiver comes to light immediately
i hope will do
Regard
Thanks sir, i mailed as you mention address
Thanks
Dear
still not resolved my matter. and still have not received any reply , sir please look it seriously,
Thanks
Shahid