I too ordered the trial sample and got ripped off also...the people at customer service are the rudest people i have ever encountered. I never received the sample in the first place and they said because the post office has it marked delivered I received it. They claim to send you an email with a cancellation but you never receive it.They claim I ordered 2 because i clicked twice..and agree to the small print...they claim to refund me back one but I have to contact the company for the other since I didnt cancel in enough time...dont fall for it...
