The complaint has been investigated and resolved to the customer’s satisfaction.
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Enterprise Rent-A-Car has left an official reply on this complaint.
My name is Pamela Jackson. I recently rented a mini van from your Matteson location on 3/29/2022. RA#616Z2Z. My interaction was first with Garrett, then Chris and finally Adrian. All gentlemen were respectful and attempted to handle my situation but I am still not satisfied and likely won’t rent from Enterprise again.
In summary, I was given a car that wa...