I made an appointment with Tiffany Wang in South Park Victoria Milpitas Branch
First, she was late.
Second, she was really rude. The first thing she asked was, do you have 20% down? in a very rude tone. Then, we were inquiring if you have the FHA. She said, "we don't do FHA, if you don't have 20% down, there is no reason for me to go further." She didn't even want to try or offer any options or at least act professional that WAMU doesn't do FHA. She basically discriminated us because we don't have 20% down.
We were just trying to inquire and we didn't deserve to be disrespected. Then we told her, we saw a sign in another branch and she was like, " I do all the consultation in here, i didnt put that in there, go read the sign, or go in there instead!" She was very disrespectful.
She basically threw us out in less than 5 mins and offered no help.
WAMU should not be discriminating whether a person has money or no money. People should not be treated this way just because they are inquiring.
I can give further statement if needed for this discriminating event. It happened today, at 9:45AM on 1/10/2009.
