I’m with you on this salon chain providing subpar services, for which they charge absurd prices! San Antonio is exactly the same. Run...run very fast from this place and warn your friends. Visible Changes is NOT what it used to be. From: a previous 25-year customer.
Same exact thing has happened to me at the Visible Changes in San Antonio. Yet, it’s totally okay for Visible Changes to leave you sitting on a sofa with soaking wet hair, for 45 minutes, freezing to death, because you can no longer see ONE person for both highlights and color. So if your “cutter” is running behind, you wait. Visible Changes thinks it’s okay for you to sit and wait on them for 45 minutes, but it’s not okay for you to be 5 minutes late for your appointment. Double-standard. This place has gone downhill, fast.
