The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Imperial Tobacco Australia has left an official reply on this complaint.
I've been smoking these cigarettes for 6 years so far so good because I do not like the original tobacco taste so I had found my special ones to avoid yukky taste, but for the past year I had 5 packets of this brand that had no menthol taste and they taste discusting plus it will hurt your throat.
I do not know why or what happened but it is a waste of...