Like everyone else-I felt strong-armed into buying and now feel like a fool-the "arch support" is nothing more than hard plastic that I believe ruins your feet. I was told they do not give refunds-that is not what I was told by the "car" salesman who is now a good feet pusher. I am going to the store today and I plan to make a scene if I don't get at least part of my money back. I do hope a class action is filed-I will join in.