The complaint has been investigated and resolved to the customer’s satisfaction.
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Zips Car Wash has left an official reply on this complaint.
After exiting the car wash on Friday February 20, 2021 at 8:30am and entering the vacuum area I observed that a 2 1/2" x 1" area of paint on my roof trim had been taken off as well as the trim being displaced off the top of the car. I filed an incident report with the singular employee that was working that day and was told within 72 hours after watching...