Hi Richard,
I just received the call today. Hopefully we'll get a resolution soon. After doing some reading on AWS service and reports. I read that updating the monthly spending limit even if it is the same amount helps and so does changing the SMS type from promotional to transactional. I'm not sure if it is required, but PlayerAuctions will need to apply for a custom SMS ID with the Philippine Authorities. Maybe that is only if PlayerAuctions want to use a custom SMS ID. Maybe these can help.