The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Imperial Tobacco Australia has left an official reply on this complaint.
Recently I purchased a carton of JPS 40's Red from a Cole's store in Norwest Sydney Australia.
As you would know, they now cost in excess of $250 a carton now, and I am continuously disappointed with the number of individual cigarettes that are defective, broken and unable to be smoked.
In a packet I opened today, there were another 3 in unsatisfactory...