I opened a HELOC. With record lows, I confirmed they did this at a FIXED RATE. With the new statements, it came to light that they set this up incorrectly and set at variable rate.
I called and they said it would be corrected in 3-5 business days.
It's been 10 Business Days and it STILL is not corrected.
Customer service is 60+minute wait times and when...
I filed a credit card dispute after the vendor did not follow through with the pre-paid contract. I followed and even submitted a copy of the VISA codes, timelines etc.
USAA denied my claim. I requested this be re-evaluated as i was clearly within VISA's operations outlined.
After following up multiple times with zero update, i finally recieved a call from...
The company has failed to meet the obligations promised in their calls and policy, policy number 877777978, contract term 05-24-2019 - 11-24-2022. and after bringing this to their attention, instead of working with me to resolve the issue, their representatives fraudulently canceled my policy another violation of said contract. I have recorded phone call...
I called my first claim in august 2019. The needed to replace the computer component on my new dishwasher as it was running long cycles and not draining. This year, it started doing the same thing. A tech came in august, was rude, and didn't correct the issue. For weeks I attempted to call choice to get another tech to come out. Their automated service...
