The complaint has been investigated and resolved to the customer’s satisfaction.
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On the 11/09/2020 I went to Studio 88 Cresta branch and enquired about a Manchester United jersey as I wanted to lay-by it. One of the sales assistants asked the manager if it would be possible to do so, which he agreed would be possible. Subsequently, I asked to use the 30% lay-by deal for the R800 jersey. The manager initially rudely demanded R400 for me...