I had gone to a Good Feet Store in Louisiana on December 17, 2019, I was approached by the sale person and was given the footprint test and was told that I had a little adjustment that needed to be corrected. He then came back with a box and a pair of tennis shoes; he indicated that I had to purchase all three supports at one time I said I thought the cost would only be at least about $300.00, he said no and I would have to buy them all together so I asked do you have a payment plan and he said yes: all he would need was my driver license. They ran my credit and said I was approved. As they were ringing up the purchase I noticed they had added one more pair of instep on the counter which made now 4 pairs and I said I didn't purchased those and the other guy said they come with the package and said not if I got to pay for them they don't, so after going back and forth I said then I wanted to cancel the sale and that's when the guy that helped me told the guy at the counter to just take those off the bill. (Red flag)
After my holiday vacation I had gone back to work and noticed that I was having more problem walking up and down the stairs with hard foot support in my shoes. I returned to the store and the same sale person approached me and I told him that I was having a hard time using the support at work and doing other simple walking duties, it was causing the gangler on top of my left foot to hurt and the spur in the bottom of my left foot to hurt more. He asked which package did I purchased and I told him the full one because that's what he told me I had to buy. (Red flag) So he gave me another set which was a black pair. I tried that pair for 3 days and had to returned them to the store and got the styles I had before and was told not wear them as directed on the sheet that had been given to me, but to wear them as least 2 hours a day and then change to the other pair that came in the box.
As of March 07, 2020, I haven't been able to wear the inserts and can barely place my left foot on the floor without severely limping or using some other insert to relieve the pain that is caused by a bad purchase with a bad policy.
I would definitely like to get involved with any current class action suit.