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Jilly

US
Registration date: Aug 01, 2009
0 helpful votes

Jilly’s comments

Aug 01, 2009
6:53 pm EDT
Thanks so much for the number, that was all I needed.
I remembered subscribing to a whole year abonnement for only 2$ per magazine (which was true) but when I saw today (a year later) on my online banking account that they charged me 44$ without notifying me, I called them and told them I wanted to cancel my account and get a refund.. because they never gave me a chance to decide whether or not I want to extent this membership.
The woman on the phone said they would notify people 2 weeks prior via postcard but I told her I never got such a notification.
After another "special offer" talk, she accepted my request to cancel my account completely and assured me to refund me as well.

It was rather easy.

So don't do it through your bank (filing a claim), just call this number [protected]) and you'll be fine. :)

Thanks again!