Replied
Travelgenio has left an official reply on this complaint.
Complaint for a month and a half, and finally refunded part of the money.
In order to obtain the maximum benefit, the company unauthorizedly cancels the consumer's air ticket and charges an additional handling fee of 20 euros for the opportunity.
In order to obtain 20 Euros, this company cost me more than 60,000 Japanese Yen, about 550 Euros. The company...