fire_first

Complaint for a month and a half, and finally refunded part of the money. In order to obtain the maximum benefit, the company unauthorizedly cancels the consumer's air ticket and charges an additional handling fee of 20 euros for the opportunity. In order to obtain 20 Euros, this company cost me more than 60,000 Japanese Yen, about 550 Euros. The company...

The previous complaint has not been resolved so far, and the company did not give me any contact. Just a sentence back here just want to fool me. https://www.complaintsboard.com/travelgenio-b119354 Customer satisfaction is the lie of this company. After I complained again before, it was deleted. Please refund the full amount immediately and pay me the financial loss. I will not give up until your company apologizes to me.

I 'm a consumer from Japan. I bought a ticket from Tokyo to Nanjing on the Japanese website of Spanish booking company Travelgenio. Because this company cancelled this ticket without my permission, I suffered a loss of about 60, 000 yen. And the company somehow asked me to pay a cancellation fee of twenty euros. Next, let me describe the whole...