I'm having the same problem as above with my two daughters phones I bought in November 2019. I bought the phones as a Xmas present and I went back the same day with the phone not taking/ reading that there is a sim card in. I went back every day and then all of a sudden both the Dooggee phones dont want to charge and not it doesn't switch on at all. Its been in for repair for 3 weeks already and now telling me the small little crack in the corner is causing the phone not to come on and also that is why the battery dont charge. I have never heard something like this in my life. Now they also say the other one has software issues. I'm taking this further. I just spoke to the Branch manager and told me I need to pay R820 to fix the phone and replace the battery. My kids didn't even use the phone for a week and its my fault that the battery doesn't work.
Why do they sell something to you and say you have warranty on it and then all of a sudden you have to pay..
