Well I just deposited a big check from another bank where I closed my account. I had already moved money from Cap One into CD. That happened automatically. Then I wanted to deposit much more into a new CD. They told me they couldn't do it electronically even thought they been able to do so with the other account the week prior. I had to sign a cashiers check to myself and give it to them and low and behold there is no money at all in the new CD. I called customer service and they called the local branch and during a three-way conversation the local branch said they had told me it would take three days for the money to show up in the CD which they had not. Well day two and the CD is empty. I am hoping they have not stolen my money as I have no proof that my money went into the CD. I only have a receipt for the check. If the CD is still empty tomorrow I will contact customer service again and if no satisfaction I will have to contact my state attorney general. I am hoping Cap One has not stolen my 70K.
Yup I had an issue with Microsoft and thought I'd entered costumer chat and got these thieves instead. Same BS: You're a senior they'll charge you a dollar when I tell them that fact. Of course, while they did charge the dollar they also charged me for an ongoing monthly of $46 starting immediately. I still have the thread where the "expert" stared to chat and I asked him directly if he was associate with Microsoft and he stated no and then wanted to keep going. I told him wasn't telling me something that I didn't already know re my issue. I have the thread saved and have disputed it with my credit card company which is not official until the charge is completely posted. I am saving the link to this site and using it to prove my dispute. Total scam scum.
Same happened to me but I am disputing it with my credit card.
