CDATE is a scam.
This company is a scam.
They will steal money from you and make it very difficult to recover.
These are the trading names that this company is known by.
C-date
Interdate SA
BE2 (if you search for similar complaints about BE2 you will see exactly the same M.O.)
Here is their M.O.
You are offered a premium service for around 20 dollars (changes depending on your countries currency.)
You go through the payment process and think that you have only paid for a 1 time payment of 20 dollars. Nowhere during the payment options will you see a total amount to pay, hence you think that the 20 dollars is what you are paying.
You get your credit card bill for hundreds of dollars.
When you ask why they tell you that you chose the subscription package of 20 dollars (per week) for a period of 6 months. When you inform them that there is an error they tell you that you have no right of withdrawal. Actually, you do, and contracts made with a fundamental error in them are not binding by the law they apply to their contracts.
They will refuse to reimburse, and you will be left trying to get it back out of them. Its a very annoying process but rest assured that what they are doing is Fraud. You can take the matter to the police, but you will need documentation to show that you informed them of the error and that they refused to reimburse and remedy the mistake. As their are literally hundreds of complaints about this company this will work in your favor.
The law will protect you but you will initially lose your money and then you will have to try and get it back out of them. It is not easy. You need to report it to your credit card company as a non authorised transaction, give them documents to prove you informed of an error, and also report the matter to the police if they continue to refuse to reimburse as it is legally Fraudulent for them to not reimburse you so go and report them for Fraud. I suggest anyone who was scammed by them report them for fraud because they are systematically ripping people off.
If you have not yet created an account with them DO NOT GIVE THEM YOUR CREDIT CARD DETAILS. They will take more than you authorise and it is a nightmare to get back.
If you are in the Swiss jurisdiction here is the part of the law applicable to the fundamental error at creation of contract.
Art. 23 F. Defect in consent / I. Error / 1. Effect
F. Defect in consent
I. Error
1. Effect
A party labouring under a fundamental error when entering into a contract is not bound by that contract.
