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Klark

US
Registration date: Jan 06, 2009
0 helpful votes

Klark’s complaints

Jan 06, 2009
10:41 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
In October, RCN took over an unauthorized draft of $700 out of my bank account. The billing error was for equipment that was already returned. This has caused significant hardship for my family. I had gotten a bill for the $700 amount before the draft, and when I called RCN I was assured that I would not be billed for it and that it showed on my account...