Krystale,
My name is Tricia Phillip, and I'm part of USAA's social media team. I'm so sorry about the loss of your home. I can't imagine how difficult this past year has been for you and your family.
I've asked our claims department to review your file and contact you. So that we can reach you, please send your member number and the phone number where you'd like to be reached to socialmedia@usaa.com.
Tricia Phillip
USAA Social Media
Please visit usaa.com or call us at 1.800.531.8722 to dispute the charge.
This is Jeff and I'm part of USAA's social media team. I'm so sorry to hear about the inconvenience with your account. I realize this is from several months ago, but if we can do anything to help at this point, please send your member number and the phone number where you'd like to be reached to socialmedia@usaa.com.
Thank you.
This is Jeff and I'm part of USAA's social media team. I'm so sorry to hear about the inconvenience with your account. I realize this is from several months ago, but if we can do anything to help at this point, please send your member number and the phone number where you'd like to be reached to socialmedia@usaa.com.
Thank you.
Sorry, I meant several days ago, not months.
Thank you so much for your membership for the past 40 years. I understand the frustration this issue has caused and would like to help. Please send an email to socialmedia@usaa.com with your contact information. I would like the opportunity to have one of our specialists review your specific situation.
