Wife has had a loan through Nuvell since September 2007, bought her vehicle on the 22nd, first payment due on the 28th. She missed the first payment, or shall I say was late, she paid it October 1st. For the last 3 months, Nuvell has been calling non stop stating she has only made one payment. I took over payments in January 2008. I have 19 canceled checks, but yet they still insist that no payments have been made on the account. This is harassment...first off, if in fact a payment has not been made in 23 months, why would the vehicle still be in the driveway? Secondly, if Nuvell (actually GMAC) is not cashing my checks, I sure as hell would like to know who at their payment address is.
NonnieMouse: Thanks for the heads up on the shut down. The financing (ie holder of the actual lien/title is National Auto Finance Company). When she got the loan her credit was 675. GMAC didn't want to add the payoff on her trade to the loan. Either way, unlike some of the others who have posted, our APR is 8.5%
Nuvell Financial Services LLC handles(ed) the accounts of both Nuvell Credit Company (GMAC's Sub Prime subsidiary for GM dealers...prior to 1/09) and National Auto Finance (Near prime for Non-GM Dealers)
GMAC Still owns Nuvell and all subsidiaries and all loans with contracts signed on or before 31 January 2008...any loans after that date are held by Nuvell Credit, not GMAC.
The reason for it was to minimize brands throughout the bankruptcy.
