I received a strange confirmation notice when I ordered some books. For such a large store, the order number they gave me was rather small. The e-mail was full of computer jargon and even though I ordered from World Retail Store, the e-mail had things
It mentions "open group" a lot. I am calling my credit card company. I looked the company up on the web's yellow pages for Arizona, and couldn't find any listing.
The Arizona address is listed as on their site,
10640N 28th Dr.
Suite B203
Phoenix, AZ 85029
I started getting nervous when I tried to contact them about their order, and THEY HAVE NO PHONE NUMBER, except a fax number to place orders and also a "voicemail" number.
If anyone knows anymore, please let us all know.
Also, when I placed my order, suddenly the screen changed to a different business in Texas that handles books. Their web browsing system does not work to search for books very well.
RE: world retail store netstore USA
These stores will scam you. You order something like a book, they tell you they won't charge your credit card until it is shipped, but then IMMEDIATELY charge it, never send you anything, and don't have a phone number or place to reach them. Their address listed is phoney and they will not respond to their emails.
I, too, got strange email confirmation that seemed very unprofessional and filled with lots of computer commands.
Also, I got my money back after they didn't return my emails and then I saw that they had no customer service number. They also indicated when I purchased the book and was about to pay for it, they they could not be responsible for books that don't arrive unless you pay an extra 10% insurance fee, which I paid since I was a little nervous about a company I had never heard of who would not back up delivery of your book, but since the book was out of print and hard to find, I went ahead with the purchase, only never got my books.
After they didn't return reply to my emails and there was no phone number, and recalling the sort of phoney email confirmation sent IMMEDIATELY after they got my credit card, I then found some websites where people had been scammed, so I contacted the credit card company, only to find that the money had been sent to Australia and I was being charged another $8.00 or so for the Australian charge from USA company. I never receieved books, so the credit card company reversed those charges, eventually
I reported them to MacAffee website advisor. Someone volunteering for Mac fee did their own investigation for MacAffee and confirmed that it was some sort of untrustworthy business with multiple names, and they had a red X next to their search site, but stangely, that red X is now a green checkmark and MacAfee will not change it after I requested them to. Very strange.
According the the McAffee site and another website, this scam operation of the World Retail Store and NetStore has also been reported to the Better Business Bureau, but a lot of their investigations end up at a dead end when these phoney stores ignore almost all attempts at communication from the BBB.
I believe that these "stores", operated by THE OPEN GROUP, Open Communications and (Open Communications is also listed as being linked or part of Siemens ) is using all this money that they get illegally for some secretive operation. All my warnings about this company on such websites as Craigslist and Yahoo immediated get deleted and will not repost, even when done in the legal way.
I contacted the FBI about this, but these stores are still in business after over a year ago that I made contact.
From what I have read, there is a guy in charge of the World Retail Store website it who is a Senior VP of a bank in charlotte, NC, with last name Bowen and first initial of M. He owns a new realty company called Open House. Lives in Matthews, NC. He also does business in Silicon Valley. He is in charge of the loan dept. at the bank. He has your credit card numbers, and this website is also owned and operated by Open Group which is also known as Open Communications and Open Media Pty.
A lawyer in New Orleans contacted me about a class action law suit against them. He ordered a book from his wife, his credit card was charged, never got the book, so he decided to investigate and found other multiple complaints on the web. I haven't heard the last of what will happen, but I think he finally got his money back since he is a lawyer that they were dealing with.
Open Group and Open Communications apparently developed or bought unix or linux and this group, part of Siemens, advertises on their site that they are contracted by the US government for their computer security. Also, they are contracted by the US Air Force, they say on their website. They also are contracted by the British Government for their security, but are also operating a HUGE operation of realty and media such as TV, computer operations, and newspapers in Russia. It looks as if they basically own the tourist industry in Russia and advertise that they want to buy and sell oil and copper. Some websites indicate that they are expanding into China.
Open Group is contracted by hundreds of companies including IBM and Focus on the Family for the company internet security.
If OPen Group charges people's credit cards, has their credit card numbers and their head is senior VP of loans who has access to all your personal and financial info, has a company involved with the internet security of multiple financial and other important businesses, and they cannot be trusted to send a simple book that someone pays for, what else would they be doing behind the back to gain control of people 's finances, and government security?
This is not the only website that lists complaints about this company. Some websites where I have complained, my posting gets quickly deleted.
It seems strange that people in the USA are having their credit cards charged to an Australian account. Also, they say that they will not charge your credit card until your books are shipped, which is also the rule they have to follow of the credit card company, but most people's credit cards get charged immediately.
It's also strange that this website has some phoney thing telling Libraries and Government offices to contact them a different way. That way, I guess it makes "customers" think they are to be trusted.
Contact the FBI and also 60 minutes and the BBB. Maybe if enough complaints are voiced, something can be done.
