The complaint has been investigated and
resolved to the customer's satisfactionResolved World Retail Store — Poor service!
resolved to the customer's satisfaction
I would like to add to the other concerns I just wrote about this company. They e-mailed me a order confirmation on 9/7/07, with a lot of computer commands mixed in to tell how the e-mail page should appear. I gave sample in previous complaint/ concern that i wrote. I called the credit card company and was told that I was charged even more than the stated amount on 9/10/07. Even stranger, is that I was not charged by World Retail Store, but by another place called "open media party. I was charged over $1.50 more than the order total.
I noticed on the website, that World Retail Store indicates they will not be responsible for lost mail, and advise to insure items ordered for another 10% of order. I am now wondering how it works if you don't get your books, paid for shipping insurance, but never can contact the company.