I bought a sterling sliver rope chain from jtv. It turned black and stained my skin green. The rhodium rubbed right off. I called customer service and i was told if you wear it while in water or with perfume the rhodium wears off. Well I take my jewelry off before showering and I do not wear perfume. Because i bought a set of three chains customer service said I should be fine because i have 2 extra chains. I sent back the chains anyway and never got my refund or payment stop on stretch pay. After a month of fighting with customer service I got a package in the mail. They sent back exactly what I sent them with an invoice stating that my items were checked and no defects were found! I am now working with my credit card company for fraud. I had 3 purchases made with that credit card during that month i did not authorize. It totalled over 400 dollars. It was a new credit card and the only time I used it was with jtv on that chain purchase. I finally got all my money back after my credit card company went and filed a police report.
Never trust jtv. I have read stories much worse than mine on the BBB website. Putting complaints here won't help if tour looking for resolution. The Better Business Bureau will actually help you work against it to resolve tour problem. ☺
