We dined at your RL restaurant in Eugene, OR at the Valley River Center on 4-27-18 @4:30 PM. Several of us ordered the Ultimate Feast which included crab legs. The waiter, Jim, was snotty and in a bad mood-didn't greet us, frowned throughout, and spent most of his time talking to some friends a few tables away about their personal lives. When our food finally arrived it was cold and the crab legs were so skinny it was like cracking shell on nothing but shell with a splinter of meat that even the crab forks couldn't grab). These meals are not cheap and we expected better from RL. Service-wise as well.
