Billing Problem..
StarTribune
We paid for 26 weeks and now they say since we paid by check it is an error.. We need to use our credit card to get this price. So we lost 46 days of getting the paper
Service dates billed: 10/15/[protected]/15/18. (26 weeks)
Amount Due:...$155.74
We paid by check. (They Cashed)
New bill as of --02/11/2018
Service dates --02/28/2018--05/30/18 (13 weeks)
Amount due $114.53.
When I called to ask what happen...
Was told you needed to use your credit card.
There was an error..
They don't care if you been a loyal customer for 50 yrs
I guess it is a Bait and Switch. Tactic!
They lost. A good 7 day a week customer..
Dawn
I made a comment and posted both photos of our bill and they used only one... Here is my bill where they didn't honor the price we paid... We lost 46 days of the paper .. Cuz we paid by check .. We found this out on 02/11/18. When our bill arrived. Our bill was from
10/15/2017--04/15/18 (26 weeks)
Amount due $155.74
Paid by check $155.74
Now they say its paid until --02/28/18.. !
What! We lost 46 days. And nobody cares
Been a loyal customer for 50 yrs 7days a week
We canceled the paper..
I guess customers arnt right.. ..
