I don't think it's a new rule, they just do whatever they want. And they cowardly hide their identities and use fictional names like "Customer Service" so they won't be held accountable for their criminal activities. This is clearly a case of discrimination and harassment, or just downright hatred if you will. These people are criminals, and they satisfy their sinful lusts by playing games with Americans and their families. Local Sheriff's have all power in their counties, above ANYONE, but they don't have a backbone to do anything. Most condone the criminals. A birth certificate, even if it's delayed, is a citizenship document. That is its nature and purpose. Some [censor] PASSPORT agent has no right to judge a birth certificate. They can verify if it's authentic, but that's it. Your son is also automatically a U.S. Citizen because you and your husband are U.S. Citizens. This is basic stuff here. Have these terrorists demonstrate where your son was born and who his parents are, because apparently they must have some evidence to support their claims that he was born in some other country whose parents are not U.S. Citizens.
