MISSING SHUTTERS H/O CHANDLER WOODS RE: hurricane shutter
CM
Charlotte Mauldin
Reply |
Thu 9/7, 8:32 PM
You; Lesley Reid (lesley.reid@gppent.com);
Bob Sipple (Bob.Sipple@calatl.com);
+1 more
This message was sent with high importance.
You replied on 9/8/2017 11:19 PM.
Lesley,
Please call the homeowner and resolve.
Thank you,
MITCH MAULDIN
Customer Care Coordinator
CalAtlantic Homes
405 N Reo Street, Suite 330, Tampa, FL 33609
direct: [protected] ext.
FAX [protected]
charlotte.mauldin@calatl.com
CalAtlanticHomes.com
NYSE: CAA
Tampa
From: Sang Kim [mailto:c1102kim@msn.com]
Sent: Thursday, September 7, 2017 8:13 PM
To: Charlotte Mauldin
Subject: hurricane shutter
Good evening,
As the Hurricane Irma threatens whole of Florida, I was installing hurricane shutters and found out I'm missing a set of shutter that needed for one of the Master bedroom window.
Please let me know how to resole this issue at hand.
Regards,
KIM, Sang
C-P # [protected]
8013 Whitetail Deer Way, Tampa, Florida
RE: MISSING SHUTTERS H/O CHANDLER WOODS RE: hurricane shutter
CM
Charlotte Mauldin
Reply |
Fri 9/15, 8:36 AM
You;
Susie.FlFrame (susie.flframe@gmail.com); Barry (barry.flframe@gmail.com);
+3 morInbThis message was sent with high importance.
You replied on 9/15/2017 2:27 PM.
Hello,
I received your email, and have never ignored your emails. Our office was closed for over a week, due to no power. Work orders were sent out. Did you ever return the calls to the concrete company for the work to be done?
I’ll send over for the shutters and hardware and ask the trade partner to call you.
Sincerely,
MITCH MAULDIN
Customer Care Coordinator
CalAtlantic Homes
405 N Reo Street, Suite 330, Tampa, FL 33609
direct: [protected] direct fax: [protected]
charlotte.mauldin@calatl.com
CalAtlanticHomes.com
NYSE: CAA
Tampa
Susie, please call h/o KIM and get this resolved.
From: Sang Kim [mailto:c1102kim@msn.com]
Sent: Thursday, September 14, 2017 8:02 PM
To: Charlotte Mauldin
Subject: Re: MISSING SHUTTERS H/O CHANDLER WOODS RE: hurricane shutter
Standing water issues in front of the drive way, requested to be fix from day one of my purchasing 2015, MITCH MAULDIN received from Ryland homes informing the issue and I myself contacted her many times for attention and she told me she would take care of it, but after over two years problem persisted and getting worse and during I had to deal with unfriendly people, construction manager (hostile) and she ignores and he uses threatening technique to discourage from calling for Home Warranty Service Request.
e any warranty service calls. Now I have another serious issues, hurricane Shutter. Just this month (September) we had a hurricane IRMA threaten whole of florida and forecasted to hit Tampa by Saturday night. when I took hurricane shutters out prepare to boarded up the house I found one set of shutters missing (designation set #9) these shutter is to go on to largest window (75" x 95") of Master bedroom, so on Thursday (September 7) email MITCH MAULDIN notifying of the missing set of shutter and asked for help in this matter instead of taking care of the problem she email me back (CC me ) of her telling other person should contact me to resolve the issues (I don't know why) to me your company is playing with peoples live and property, to this day I have not heard from either MAULDIN nor the person whom Iguess to take care or resolve this issue has not contacted me. please look into these issues and let me know ASAP what your company's stand is, so I could act on accordingly. 1. Hurricane Shutter Set #9, 2. Standing water front of the drive way. Chandler Woods Community in Tampa, Florida
From: Sang Kim
Sent: Thursday, September 14, 2017 7:21 PM
To: Charlotte Mauldin
Subject: Re: MISSING SHUTTERS H/O CHANDLER WOODS RE: hurricane shutter
you guys aught to be shame of your self!
you still have to take care of standing water issues also
let me know when you guys will take care of these problems?
to recap 1. SET of SHUTTER desgnation # 9.
2. Standing water issues (storm drainage) since community inception.
From: Sang Kim
Sent: Friday, September 8, 2017 11:19 PM
To: Charlotte Mauldin
Subject: Re: MISSING SHUTTERS H/O CHANDLER WOODS RE: hurricane shutter
As hurricane approaches all plywood is no where to be found or for purchase and these missing shutter set (#9) is to be install on largest window (master bedroom) 75"x95", excluding patio glass door.
YOU and Lesley must have boarded up the homes and feeling safe, while I'm trying my best to be calm and doing best to locate materials for my family's safety and protect property from devastating one of the biggest hurricane ever coming to Florida.
Need SHUTTER ASAP, You guys are playing with people's lives, for what?
For now I need one sheet of plywood for emergency use with fastener and needed by SATURDAY morning.
there will be time enough later to discuss what your company's responsibilities are.
From: Charlotte Mauldin
Sent: Thursday, September 7, 2017 8:32 PM
To: Sang Kim
Cc: Lesley Reid; Bob Sipple; Christopher Rush
Subject: MISSING SHUTTERS H/O CHANDLER WOODS RE: hurricane shutter
Lesley,
Please call the homeowner and resolve.
Thank you,
MITCH MAULDIN
Customer Care Coordinator
CalAtlantic Homes
405 N Reo Street, Suite 330, Tampa, FL 33609
direct: [protected] ext.
FAX [protected]
charlotte.mauldin@calatl.com
CalAtlanticHomes.com
NYSE: CAA
Tampa
From: Sang Kim [mailto:c1102kim@msn.com]
Sent: Thursday, September 7, 2017 8:13 PM
To: Charlotte Mauldin
Subject: hurricane shutter
Good evening,
As the Hurricane Irma threatens whole of Florida, I was installing hurricane shutters and found out I'm missing a set of shutter that needed for one of the Master bedroom window.
Please let me know how to resole this issue at hand.
Regards,
KIM, Sang
C-P # [protected]
8013 Whitetail Deer Way, Tampa, Florida
