They are in fact the worst company I have ever dealt with and that was as of June 9, 2017. I recommend that you do not deal with them unless you want to get ripped off. Flowers ordered for a funeral viewing did not arrive until the next day. $20 rush delivery charge (I ordered at 1:00PM for 5:30PM) did not arrive until 8:00AM the next day. When I demanded a refund on the rush charge they gave me $4.99 telling me it was the difference between regular delivery and rush. The customer service, well there wasn't any. You can't call them as the phones are for sales only. You have to email or on line chat. I tried the chat and when they found out what I called about they put me on hold and never came back. When I emailed they auto responded with a notice they would be in touch in 24 hours. When I did get the email they told me the flowers had been delivered by 3:20PM the day I ordered. The funeral home told me they had not been delivered until after 8:00AM the next day.
