I am in the same boat as the person writing the original complaint here. My husband has spent $1000's at Jared/Mark's & Morgan/Kay (all the same) and every time I send my stuff in for repair it comes back worse. I'm in the middle of that right now AGAIN. I'm looking online for how to contact management. If you have any pointers I'd love to hear them at emharper@fastmail.fm.
