I went there and felt like all I was, was a wallet ripe for the picking!
I went for a tooth that had gone bad and broken as well (interesting to see even the quote was approximately the same!). They did an exam and x-rays (I do like the actual dentist she should open her own practice) but after the exam I was taken to the "consultation" office where the consultant refused to talk about any of the denture options except the most expensive one.
I was told this person no longer works there, but after seeing a posting this current I am very hesitant on returning.
I have since gone back and talked to them. Though I am glad the other person is no longer there I am still leary just for the fact that through searching Google it seems to be a systemic problem through the Aspen Dental chain of offices.
If I do wind up going with them for my dental work I would hope they realize some of us don't quietly take it... we respond LOUDLY...
When I started with my employer I was empressed with what was told to me during training. "Treat the customer as you would like to be treated." I do, and I expect to be treated the same.
Why in the hell if their service was so bad would you have stayed with them for 3 years?
I currently have Phone Power! ( the end of this week makes my 2 year mark ) and the only problems I've had was my DSL service was very unstable after I went dry loop... yes it was my ISP (who is also the local telephone company) that was killing my call quality not the V0IP provider. My speeds kept surging and dropping at times I was at dial up speeds. I made a few unplesant calls to Phone Power assuming the call problems were from them until they had me go to SpeedTest.com and run speed tests 3 times consecutively off and on especially when my call quality was poor. I found it wasn't Phone Power! after all.
I believe especially with 199.99 unlimited U.S. based calling and with all the features I receive it is excellent. I just wish I could keep the 199.99 per 2 year contract going as long as I was a customer but alas it is an introductory offer...
