Message Sent: 06/04/2009 08:17 PM (Central Daylight Time)
Confirmation Number: K117830834A282BE2
Subject: About my my savings - 4626
I am extremely upset ihave had problems with wamu for over a year this has allbeen about a stolen card. The bank closed my checking account... I have had to pay the bank back the money thatwas stolen from my account as well as fees from the bank i was advised not to touch my savings account . I contacted the bank and was told that aslong as I kept 25 dollars in my account I would not have a problem I recieved a message in my email today saying that i had an overage in my account. I called the phone repimmediatly she was very rude and uninterested in my situation I asked her to speak to a manager and she transfered me to the mrnu prompts and then I received a message saying that the service was closed for the night to call back tomorrow this is very unprofessional I will make sure and let every and any one I know not to bank with wamu I opened another account while I waited for the situation tobe fixed with the idea that I would return with the bankI have been with for 9 years. I can't not believe that with the economic status we are all in this bank would take advantage. my email adress is jenycce008@hotmail.com and my phone number is [protected]
This is the message I sent out after the representative pertended totransfer me to the supervisor. This is the worst bank ever I cannot believe that they are so bad off that theymust steal my money from my account. I am making sure that everyone I know hears about it because I dont everwant anyone to go through this.
