The stire in Hartville ohio ran by the same company should be shut down for fraud! I was treated by not 1 but 3 employees like I was some kind of crazy person. They charged me to activate service and it never activated and i had another store activate it 24 hrs later and they would not refund the money they also charged me for. 40 dollar screen orotectir I never asked for or knew they even put it on the phone they refuse to let me return it. What company refuses to allow a costomer to return an ittem? There policy even states 3 days i tried to return less than 24 hrs. And the kicker is I never even knew I ourchased it! I will be doung every thing in my power to file a complaint with this company. I will post on Rip Off Repirt . Com & BB. And file a complaint with my state represenitive.