I ordered 4 items from them on 12/23/15. Was sent an email on 12/24/15 that 3 of my items shipped and was provided a tracking number. The tracking number didn't work. Received an email on 12/28/15 that my 2nd package shipped but because it shipped separate from my first package they had to ship it in a way that provided no tracking information because my shipping fee wasn't sufficient to ship a second package that allows tracking. Well, that wasn't my fault, I paid my shipping fee, paid for the tracking number and they took it upon themselves to ship 2 packages. I have an ongoing complaint ticket with them now. They are telling me that the second package could now take up to 45 BUSINESS days to receive. By that time, it will be March and I wont need the boots that I ordered. I received the first package about 16 BUSINESS DAYS after it was shipped and the hoodie I ordered is too small even though I ordered a large and I am a medium and the article they advertised as a woman's COAT is actually made of hoodie material and is also too small. During the course of my complaining via ticket almost every day, they have offered me 8% off my next order - like I'm really gonna order from them again - they offered me 100 Points and then offered me $5.00 USD as a refund on an order of $81.00. This place is a joke and I am very upset. I will never order from this place again and I will make sure that none of my friends orders from this site EVER.